Building trust in long-term care settings using assistive technology: a systematic review

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Building trust in long-term care settings using assistive technology: a systematic review

SYSTEMATIC REVIEW article

Front. Rehabil. Sci.

Sec. Disability, Rehabilitation, and Inclusion

Volume 5 – 2024 |
doi: 10.3389/fresc.2024.1492104

Provisionally accepted


  • Southern University of Science and Technology, Shenzhen, China

The final, formatted version of the article will be published soon.

    This review investigates the dynamics of trust between caregivers and care receivers in long-term care settings, where the implementation of assistive technology also becomes chronically crucial. Trust is essential in the care receiver-caregiver relationship as it impacts the effectiveness of care and the care receiver’s participation in treatment. Moreover, integrating assistive technology significantly affects the quality of care by increasing care receivers’ autonomy and reducing caregivers’ workload. Despite its significance, the mechanisms of trust involving assistive technology in long-term care have not been clarified. To address this gap, this review systematically analyzed 32 articles published in English since 2000, sourced from Web of Science, PubMed, Scopus, and Science Direct databases. The review identified the dynamics of trust in long-term care settings involving assistive technology. Based on this trust dynamics, three critical factors were analyzed: care receiver-related, caregiver-related, and assistive technology-related. The findings provide a detailed understanding of the factors affecting trust in long-term care settings involving assistive technology. These insights contribute to long-term care facility operators making informed decisions regarding technology adoption in care practice and care service strategies, ultimately enhancing trust and the quality of care in long-term care settings.

    Keywords:
    Trust, Long-Term Care, Assistive Technology, review, relationship

    Received:
    06 Sep 2024;
    Accepted:
    07 Nov 2024.

    Copyright:
    © 2024 Zheng, HAN, Yang and Li. This is an
    open-access article distributed under the terms of the
    Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted,
    provided the original author(s) or licensor are credited and that the
    original publication in this journal is cited, in accordance with accepted
    academic practice. No use, distribution or reproduction is permitted which
    does not comply with these terms.

    * Correspondence:

    Fred HAN, Southern University of Science and Technology, Shenzhen, China

    Siyu Yang, Southern University of Science and Technology, Shenzhen, China

    Nanxin Li, Southern University of Science and Technology, Shenzhen, China

    Disclaimer:
    All claims expressed in this article are solely those of the authors and
    do not necessarily represent those of their affiliated organizations, or
    those of the publisher, the editors and the reviewers. Any product that
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