UMC ransomware attack, TTUHSC IT issues impacting patient care

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UMC ransomware attack, TTUHSC IT issues impacting patient care

This story has been updated with new information.

Two of the three biggest medical institutions in Lubbock and West Texas are currently experiencing IT issues that are impacting medical care.

University Medical Center System started experiencing IT issues on Thursday morning, which were confirmed to be a ransomware attack. Four days later, Texas Tech University Health Sciences Center confirmed that it was also being impacted by IT issues but did not confirm if they were linked to UMC’s issues.

UMC ransomware attack, TTUHSC IT issues impacting patient care

As of Monday evening, UMC is still diverting select patients from its emergency room, and TTUHSC has limited its Tuesday clinical operations while resuming classes. Covenant also confirmed that its hospitals and clinics remain fully operational.

With Lubbock’s medical institutions being hindered, here is what we know so far.

Ransomware attack at UMC continues after five days

University Medical Center located at 602 Indiana Ave. as seen on Sept. 27, 2024, in Lubbock

As first reported, UMC notified the general public on Sept. 26 that its hospital was facing an IT issue but confirmed a day later that the issue was being caused by a ransomware attack.

According to UMC’s IT Outage website, as of Monday afternoon, the hospital’s emergency room and urgent care clinics remain open, and certain departments are implementing downtime procedures but are slowly restoring normal hospital operations.

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