As Part of National Skilled Nursing Care Week, NYC Health + Hospitals Recognized Its High-Performing Long-Term Care and Rehabilitation Services Across Its Five Nursing Homes

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As Part of National Skilled Nursing Care Week, NYC Health + Hospitals Recognized Its High-Performing Long-Term Care and Rehabilitation Services Across Its Five Nursing Homes


In the past year, NYC Health + Hospitals/McKinney and NYC Health + Hospitals/Sea View began offering Parkinson’s care, NYC Health + Hospitals/Carter launched telemetry services and hospice care, NYC Health + Hospitals/Gouverneur introduced enhanced dining, and NYC Health + Hospitals/Coler opened the Coler Café


May 17, 2024

NYC Health + Hospitals/Gouverneur Rehabilitation Director Danny Wong and his team of physical therapists tailor custom treatment plans for those recovering from injuries, strokes, or other neurological issues.

In celebration of National Skilled Nursing Care Week, formerly Nursing Home Week, NYC Health + Hospitals/Post-Acute Care proudly celebrates its five skilled nursing facilities and Long-Term Acute Care Hospital, recognizing their new services and high-performance ratings. In the past year, NYC Health + Hospitals/McKinney and NYC Health + Hospitals/Sea View began offering Parkinson’s care, NYC Health + Hospitals/Carter launched telemetry services and hospice care, NYC Health + Hospitals/Gouverneur launched enhanced dining for its residents, and NYC Health + Hospitals/Coler opened The Coler Café.

The facilities are widely recognized for providing high quality care. In 2024, Newsweek ranked Carter, Coler, Gouverneur, and Sea View in the Top 10 of Best Nursing Homes 2024 in New York State, and McKinney ranked in the Top 30. U.S. News & World Report recognized NYC Health + Hospitals/Carter, Gouverneur, McKinney, and Sea View for high performance in short-term rehabilitation, for the latter three sites, high performance in long-term care. NYC Health + Hospitals/Sea View, Coler, Carter, Gouverneur and McKinney consistently earn four- and five-star ratings from the U.S. Centers for Medicare & Medicaid Services (CMS), which designates five-star rated skilled nursing facilities among the top 10 percent of nursing homes in the country. Additionally, NYC Health + Hospitals/Post-Acute Care facilities are ranked in the top 1st quintile in the New York State Department of Health Nursing Home Quality Pool.

“It’s been an exciting year in Post-Acute Care with our nursing homes receiving high-performance ratings by U.S. News and World Report and top rankings in Newsweek’s “2024 Best Nursing Homes,” said NYC Health + Hospitals Senior Vice President of Post-Acute Care Dr. Khoi Luong, DO. “Together, we are committed to addressing the long-term care and rehabilitative needs of our City’s most vulnerable and medically complex individuals, helping them reach the highest level of health, wellness and quality of life with the dignity they deserve.”

“As we celebrate National Skilled Nursing Care Week, I am deeply honored to stand with my fellow healthcare professionals at NYC Health + Hospitals. As a registered nurse myself, I understand firsthand the dedication, passion, and skill required to deliver exceptional care. I proudly salute and celebrate the facilities recently recognized for their outstanding care. Your work brings pride to us all,” said New York City Council Member Mercedes Narcisse. “Let us particularly applaud the exceptional nurses in our NYC Health + Hospitals/Post-Acute Care facilities. Their relentless efforts and unwavering spirit significantly improve the lives of New Yorkers every day.”

The following premiere clinical services are available through the public health system’s long-term care facilities:

In the spring and summer months, Coler residents maintain the memory garden’s flower beds, vegetables, and herbs with supplies provided by generous donors.

Memory Care Unit – NYC Health + Hospitals/Coler offers award-winning memory care services for New Yorkers living with Alzheimer’s and dementia. Coler residents receive daily engagement to promote socialization opportunities through art classes, gardening, event gatherings, and the Music & Memory Program in a safe, structured environment of community and support which nurtures positive relationships and person-centered care. Around-the-clock coordination and integration of clinical care and ancillary services are provided by teams of physicians, nurses, and a variety of healthcare specialists, including dietitians, rehabilitation therapists, social workers, and recreation therapists.  

“Coler proudly serves as the largest safety-net post-acute care facility in our public health system, providing long-term care to residents with a wide-spectrum of medical and behavioral health needs,” said NYC Health + Hospitals/Coler Chief Executive Officer Stephen Catullo, LNHA, MBA. “This Skilled Nursing Care Week, we honor our nationally and internationally recognized Memory Care Units who exemplify our commitment to providing evidenced-based care which optimizes resident outcomes and enhances their quality of life.”

Rehabilitation Therapy – NYC Health + Hospitals/Gouverneur offers state-of-the-art rehabilitation in a 4,000- square foot space.  An Academic Affiliate of the NYU Rusk Institute, Gouverneur has a team of physical and occupational therapists and speech pathologists who leverage advanced techniques to help individuals recover from an injury, illness, or surgery in a friendly, welcoming environment. 

“The Rehabilitation Department consists of highly trained and committed professionals who bring value to the services provided at Gouverneur. Our patients, residents, family and staff regularly complement the team for their dedication and teamwork,” said NYC Health + Hospitals/Gouverneur Chief Executive Officer Susan Sales, LNHA, MPA, FACHE.

McKinney residents participate in Paint-and-Sip activities to improve physical, psychological and social functioning.

Parkinson’s Care – NYC Health + Hospitals/McKinney receives new certification in Parkinson’s Care.Each year, 90,000 people in the United States are newly diagnosed with Parkinson’s Disease, a neurological condition affecting the brain. There’s no cure for the disease, but care and treatments can help relieve symptoms and maintain quality of life. As part of the Parkinson’s Foundation (PF) Community Partners in Parkinson’s Care, McKinney staff receive training and education to support and provide treatment to meet the unique needs of people living with Parkinson’s Disease. McKinney teams tailor individualized care plans with a combination of medication and supportive therapies like physical therapy, occupational therapy, speech therapy as well as nutrition.

“McKinney celebrates the lives of those who entrust their wellbeing to our dedicated clinical and support staff who provide for them. Our continued goal is to recognize that despite age-related challenges, residents can continue to enjoy the highest quality of life,” said NYC Health + Hospitals/McKinney Chief Executive Officer David Weinstein. “Of equal importance, we recognize the dedicated staff and volunteers who work tirelessly to provide the expertise and security that our residents depend on; their professionalism and compassion comes through every day — we salute you!”

NYC Health + Hospitals/Carter Resident Doris Hargrow receives Telemetry monitoring
services during rehabilitation session.

Telemetry Expansion – NYC Health + Hospitals/Carter recently opened Telemetry and Cardiac Rehabilitation services to nursing home residents, using an advanced remote technology for monitoring while participating in skilled therapy. Telemetry is designed for individuals who are admitted for skilled rehabilitation after an acute cardiac event, cardiac surgeries, other cardiac procedures, and/or exacerbation of congestive heart failure. It reduces and prevents cardiac complications which can lead to re-hospitalization.

In addition, the Carter has begun offering hospice care in partnership with Hospice of New York. Care and clinical services are provided by Carter staff, and Hospice of New York team members make regular visits, including hospice nurses who offer their expertise in pain and symptom management. Additionally, hospice bereavement counselors are available for the family, other residents and the Carter staff.  

“It is essential for us to take time to recognize the commitment of our highly skilled compassionate staff. Notwithstanding a staff members title, we all contribute to Carter’s positive patient experience and quality outcomes of the patient-centered care provided,” said NYC Health + Hospitals/Carter Chief Executive Officer Floyd Long, LNHA, MBA. “When we say we are among the best, it is validated by Centers for Medicare and Medicaid Services (CMS), Joint Commission, and a number of nationally-regarded publications. Although it’s a week-long celebration, we look to recognize the dedication of our Nursing Facility and Specialty Hospital staff throughout the year.”  

NYC Health + Hospitals/Sea View residents participate in chair Zumba to promote physical movement and coordination, also aiding in the recovery of those who may have experienced a stroke or traumatic brain injury.

Traumatic Brain Injury – NYC Health + Hospitals/Sea View opened the first Long Term Care Traumatic Brain Injury Program in New York City. Sea View offers a 21-bed unit designed to accommodate patients in the active restorative rehabilitation program; and a dedicated 38-bed extended care unit for brain injured patients. Sea View aims to restore motor and cognitive functions, maximize quality of life, preserve human dignity and ultimately discharge the patient to a lower level of care or the community. 

“As we celebrate Skilled Nursing Care Week, it is honor to recognize the staff for their unwavering commitment to delivering person-centered care with the deepest sense of love and compassion,” said NYC Health + Hospitals/Sea View Chief Executive Officer Matthew Levy, LNHA, MHA. “For over 50 years, Sea View has worked tirelessly to remain on the forefront of cutting-edge care. From our extensive rehabilitation program to our Traumatic Brain Injury unit, we continue to strive for excellence and serve as a beacon of light to all those in need.”

To learn more about NYC Health + Hospitals’ long-term care facilities, visit For Admissions, please call 646-694-6680.

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MEDIA CONTACT: Rafael Dominguez, NYC Health + Hospitals/Post-Acute Care, 646-694-4910

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About NYC Health + Hospitals/Post-Acute Care
NYC Health + Hospitals Post-Acute Care is comprised of five skilled nursing facilities (SNF), a long-term acute care hospital (LTACH) and adult day healthcare program. There is a total of 2,099 inpatient beds in the SNFs and LTACH. Carter, Coler, Gouverneur, McKinney, and Seaview have all consistently earned Four- & Five-Star Ratings awarded by CMS. In addition, Carter, Gouverneur, McKinney and Seaview have been recognized by US News & World Report as one of the Best Nursing Homes in 2024 for long-term care and short-term rehabilitation; Newsweek ranks Carter, Coler, Gouverneur, and Sea View in the Top 10 of Best Nursing Homes 2024 in New York State; McKinney ranked in the Top 30. For more information, visit

About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.


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